Alice S. Glover, PLLC

d/b/a Alice Glover Immigration Law

Last Updated: October 28, 2026

1. INTRODUCTION

Alice S. Glover, PLLC, doing business as Alice Glover Immigration Law (“the Firm,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly. This Online Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our online services.

The Firm provides immigration legal services. In connection with an inquiry or legal representation, we may receive highly sensitive information, including immigration history, identity documents, family information, financial records, and other information relevant to an immigration matter. We handle information received in the course of legal representation subject to applicable professional-conduct rules and our confidentiality obligations.

This Policy concerns information collected through our website and related online interactions. It does not replace any engagement agreement, separate notice, or other terms that may apply to a particular service or legal representation.

2. CONTACT INFORMATION

Alice S. Glover, PLLC

d/b/a Alice Glover Immigration Law

120 Providence Road, Suite 102

Chapel Hill, North Carolina 27514

Email: asg@gloverimmigrationlaw.com

Phone: 919-381-5217

Website: https://gloverimmigrationlaw.com

3. INFORMATION WE MAY COLLECT

The information we collect depends on how you interact with us.

3.1 Information You Provide

You may provide information when you contact the Firm, request a consultation, complete a form, become a client, or use a secure client portal. This information may include:

• Contact details, such as your name, email address, mailing address, and telephone number.

• Information about your inquiry and the immigration services you are seeking.

• Immigration and identity information, such as citizenship, immigration status, immigration history, dates of entry, receipt or registration numbers, passport details, and copies of government-issued documents.

• Family information, such as marital history and information about relatives, dependents, or petitioning family members.

• Supporting information and documents relevant to an immigration matter, which may include employment, education, financial, medical, criminal-history, or other records.

• Communications with the Firm, including emails, messages, forms, and information you choose to provide.

• Billing and payment-related information. Payment information may be handled by a third-party payment provider; the Firm does not intentionally collect or retain full payment-card numbers when the payment provider processes them directly.

Please do not send sensitive documents through an ordinary email or website contact form unless the Firm has instructed you to do so. When available, use the secure client portal or another method the Firm provides for document collection.

3.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website host or related services. Depending on the website’s configuration, this may include an IP address, browser and device information, pages visited, the date and time of a visit, and basic diagnostic or security logs.

3.3 Cookies and Analytics

Our website may use cookies or similar technologies needed for website operation, security, or functionality. It may also use analytics tools to understand website traffic and improve the site, if those tools are enabled. The specific technologies used can change as the website is updated.

4. HOW WE USE INFORMATION

We may use information to:

• Respond to inquiries and requests for consultations.

• Evaluate whether the Firm may be able to assist with a matter.

• Provide legal services, communicate with clients, prepare and submit immigration filings, and manage legal matters.

• Maintain client and business records, process payments, and handle accounting.

• Operate, maintain, troubleshoot, and protect the website, client portal, and Firm systems.

• Prevent fraud, address security incidents, and protect the rights, property, and safety of the Firm and others.

• Comply with legal, ethical, professional, recordkeeping, and other applicable obligations.

• Carry out another purpose disclosed to you at the time information is collected or with your consent, where required.

5. CONFIDENTIALITY AND ATTORNEY-CLIENT RELATIONSHIPS

Information provided in connection with an attorney-client relationship is handled subject to applicable attorney-client confidentiality and professional-conduct obligations. Not every communication with the Firm is necessarily protected by attorney-client privilege or creates an attorney-client relationship.

Contacting the Firm through the website, by email, or by telephone does not by itself establish an attorney-client relationship. The Firm represents a person only after agreeing to do so, generally through a written engagement agreement. Please do not send confidential or time-sensitive information before the Firm has agreed to represent you.

If you are contacting the Firm about a potential matter, information you submit may be reviewed to determine whether the Firm can assist and to check for conflicts of interest. We will handle that information in accordance with applicable duties and law.

6. HOW WE SHARE INFORMATION

We do not disclose personal information except as appropriate for the purposes described in this Policy, as authorized by you, or as permitted or required by law and applicable professional obligations. Depending on the circumstances, we may share information with:

• Service providers who help the Firm operate, such as secure legal-practice or client-portal providers, website hosting providers, email and productivity providers, document-storage providers, payment processors, and information-technology or cybersecurity providers.

• Government agencies, courts, opposing parties, translators, experts, or other persons when reasonably necessary to provide legal services, prepare or submit a filing, or carry out a matter, subject to your instructions and applicable law and professional obligations.

• The Firm’s professional advisers, insurers, accountants, or auditors when reasonably necessary for legitimate business, insurance, accounting, or legal purposes and subject to applicable confidentiality requirements.

• Law enforcement, regulators, courts, or other parties when disclosure is required by law, court order, or other valid legal process, or when otherwise permitted by applicable law and professional obligations.

• Another person or organization when you direct or authorize us to disclose the information.

We may use or disclose information that has been aggregated or de-identified so that it is not reasonably linked to an identifiable person.

We do not sell personal information for money. This Policy does not make a representation about whether a particular website technology constitutes “sharing” or targeted advertising under a specific state privacy law; that depends on the tools actually used and applicable law.

7. SERVICE PROVIDERS AND STORAGE

The Firm uses third-party services and individuals to facilitate our services, perform service-related services, support its practice and communications and to assist us in analyzing how our service is used (e.g. hosting providers, payment processors, analytics providers, email service providers). Information may be processed or stored by those providers on the Firm’s behalf, subject to the providers’ terms, security practices, and applicable agreements. Providers and systems may change over time.

8. SECURITY

The Firm takes reasonable steps designed to protect personal information against unauthorized access, use, disclosure, alteration, and loss. The steps used may include limiting access to information based on business need and using service providers that offer security features appropriate to the information being handled.

No website, email system, electronic storage method, or transmission over the internet can be guaranteed to be completely secure. Please use the secure client portal or another method designated by the Firm for sensitive documents when available, and contact the Firm if you believe information sent to or received from us has been compromised.

9. RETENTION OF INFORMATION

The Firm retains information for as long as reasonably necessary for the purposes described in this Policy, including providing legal services, maintaining appropriate client and business records, complying with legal and professional obligations, resolving disputes, and enforcing agreements. Retention periods depend on the type of information and the circumstances. Information may be retained longer when required or permitted by law or professional obligations.

10. YOUR PRIVACY CHOICES AND RIGHTS

Depending on the law that applies to you and the circumstances in which we hold your information, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit certain processing. These rights are not absolute and may be subject to exceptions, including legal, professional, recordkeeping, privilege, and conflict-checking obligations.

To make a privacy-related request, contact the Firm using the contact information in Section 2. Please describe your request and provide enough information for us to understand and verify it. We may need to verify your identity before responding. We will respond as required by applicable law.

11. CHILDREN AND FAMILY IMMIGRATION MATTERS

The Firm’s website is not designed specifically for children. However, the Firm’s immigration practice may involve matters concerning children, including derivative beneficiaries or family members. A parent, guardian, or authorized representative may provide information about a child when it is relevant to an inquiry or legal matter. We handle that information for the purposes described in this Policy and subject to applicable law and professional obligations.

12. THIRD-PARTY WEBSITES

Our website does contain links to websites operated by other organizations. We do not control those websites and are not responsible for their content, privacy policies, or practices. Review the privacy policy of any third-party website you visit.

13. INTERNATIONAL VISITORS

The Firm is located in North Carolina, United States. If you access our website from outside the United States, information you provide may be processed in the United States or in another location where the Firm or its service providers operate. Privacy laws in those locations may differ from the laws where you live.

14. CHANGES TO THIS POLICY

We may update this Policy from time to time to reflect changes in our practices, services, or applicable law. We will post the revised Policy on our website and update the “Last Updated” date. The revised Policy will apply from the date it is posted unless otherwise stated.

15. CONTACT US

If you have questions or concerns about this Policy or our handling of personal information, please contact:

Alice S. Glover, PLLC

d/b/a Alice Glover Immigration Law

120 Providence Road, Suite 102

Chapel Hill, North Carolina 27514

asg@gloverimmigrationlaw.com

919-381-5217